Once your seasonal drop is dispatched, you will receive a confirmation email with a unique tracking link. You can also monitor your shipment's journey directly within your personal profile on our website. 

Due to the pristine, clean-chemistry nature of our personal care products, we can only accept returns on items that are unopened, unused, and in their original matte architecture packaging within 14 days of delivery. If your product arrived damaged during transit, please notify us immediately for a swift replacement.